Members still wondering whether to take up our new breakdown cover benefit with Start Rescue might be interested to read of the experiences of Roy Smith, possibly the first Guild member to make use of the new benefit.
“I had the misfortune to break down in my 1970 Porsche 914-6 on leaving the Race Retro Show at Stoneleigh, at around 1pm,” he told us. “A gear linkage failed leaving me without gears – oh, the indignity!
“Never mind, I turned to our new partners Start Rescue, with some trepidation, but apart from the rigmarole of answering an interminable number of questions in the app, the service, once the correct details had been given in the exact format they required, was excellent.
“A quick talk with the operator ensured that a low loader arrived directly, not first a roadside mechanic for assessment, they accepted my description of the problem at my word.
“The local operator contracted to Start Rescue arrived within an hour, and took me and the car straight to the agreed address – Greatworth Classics near Banbury.
“Luckily good friends were also at Race Retro and on being informed, came via Greatworth to pick me up, and take me home. Result, by 4.30 pm we were drinking tea at home.
“Start Rescue… a good choice for the Guild. They delivered fast, efficient service. So fellow members, no need to fear a breakdown anymore.”
Responding the positive feedback, Start Rescue MD Lee Puffett said: “I think it demonstrates why we have been a Which? recommended provider for so many years.
“The questions in the app or whilst making a call to us can be lengthy, but they do enable us to determine the best service for our customers and it clearly provided the best outcome for Roy and his Porsche.
“We are delighted that Roy is pleased with the service he received!”
All Full Guild members receive a FREE Start Rescue three-star breakdown assistance package as part of their membership.